Training & Coaching for Performance - Contact Us Now on +353 83 002 1519 -

The Psychology of Feedback

About the course

Feedback is a vital component of motivation, job satisfaction and performance. Yet we often avoid difficult conversations when performance or behaviour does not meet our expectations.

During the course we delve into the Psychology of Feedback. We explore how humans process feedback and how our personality shapes our expectations and behaviours

Duration: 1 Day

This course is designed for:

  • Anybody who would like to gain confidence when giving or receiving feedback
  • Individuals who are moving into management roles
  • Managers who are responsible for performance appraisals and reviews of individuals / teams
  • Customer Service and Account Managers building relationships with customers and stakeholders
  • HR and recruitment professionals

What will I get from the programme?

Upon completion of this programme participants will be able to:

  • Demonstrate understanding of the psychological process that kicks in when we receive feedback
  • Explain the role that personality preference plays in shaping our expectations
  • Identify human biases that affect our evaluation of self / others
  • Use a range of models to prepare and deliver feedback in a positive manner
  • Deliver feedback to any colleague with clarity, respect and confidence
  • Respond to feedback in a constructive and positive way
  • Identify and influence patterns of behaviour

Call us today at +353-83-002-1519 or email
Contact us

About Inside Edge – Dublin, Ireland

Our team of associates are experienced, highly qualified learning professionals. The team has extensive technical and leadership experience both in Ireland and Internationally . We are passionate about sharing knowledge, tools and insights that helped us improve performance during our careers.

Our Approach:

  • We share the best tools and techniques available
  • We show people how to adapt these tools and techniques for their role, organisation and the personality preferences of colleagues and customers
  • We teach people how to identify, change and influence behaviour and behaviour patterns
  • We focus on underlying patterns not just surface problems