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All posts by louise

Supporting a colleague after a Bereavement

Two years ago my father passed away suddenly. It was four weeks to the day that I had started a new job. I was still finding my feet and getting to know people. I came back to my desk after a meeting. I had 17 missed calls from family and knew something dreadful had happened.

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Groupthink (Part 2) – How to prevent flawed decisions

In Part 1 , we explored the notion of Groupthink and outlined how to recognise its signs and symptoms. Groupthink can occur in group decision making if members of the group become overly concerned with getting agreement on a decision – rather than rationally assessing all options.  Rather than harnessing the power of the group to select the best possible way forward, Groupthink can lead to flawed decision making.

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Groupthink – How to spot the symptoms

Have you ever been part of a group decision making process and felt that the decision was the wrong one? You may have assumed that you were the only one in disagreement with the decision. Maybe you tried to say something but were silenced by one or more individuals. Perhaps you sat there and said nothing – knowing that your input would not be welcomed.

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What really drives Employee Motivation?

Every manager knows that a motivated workforce means better performance. For centuries management has tried to solve the puzzle of employee motivation. How do you motivate individuals and teams to perform – and even to go above and beyond what is required?

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Improve your Listening Skills

Peter Drucker famously said ‘the most important thing in communication is to hear what isn’t being said’. Noticing what a person isn’t saying is a characteristic of listening at a really deep level. I don’t know anybody – even professional skilled listeners, who listen at that level all of the time. But could you tune in to a person at that level if you wanted to?

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Lean In

There has been much media coverage about Sheryl Sandberg’s Lean In initiative. A number of my coaching clients read it when it came out. But more recently I’ve been involved in a research project. Most participants had heard of Lean In, but few knew much beyond media headlines.

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Understanding Organisation Culture

The Cultural Web is a model created by Johnson and Scholes highlight components of organisation culture. In the Cultural Web six key interrelated elements make up the ‘Paradigm’ or pattern of the work environment.

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Taking Mentoring to New Heights

We always love hearing about new trends in developing people potential. One of the innovations that caught our interest on Trendwatching.com is Delta’s Innovation Class.

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How do you handle Conflict?

Conflict can arise when the concerns of two people appear to be incompatible. If you find yourself in a conflict situation it can be difficult to find the best way forward. Your options are dependent on the extent to which you satisfy your own concerns or those of the other person.

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One Word that will make you more Persuasive

Words matter. Making subtle changes to a request can dramatically increase the likelihood of persuading others. Behavioural scientists have identified one word that has increased motivational power.

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